Delivery Information for USA\Canada

US PRIORITY TRACKED – $10 or FREE OVER $100

Delivery takes to 3-5 postal days, after the day of dispatch (Excludes weekends and bank holidays). This is a trackable service with UPS and may require a signature on delivery.

CANADA TRACKED DELIVERY – $17.00

Delivery takes around 6-8 postal days, after the day of dispatch (Excludes weekends and bank holidays) This is a trackable service with DHL may require a signature on delivery.

We are unable to deliver to P O Box addresses, shipping companies.

There is a limit of 2KG for a single parcel to be shipped to Canada – if you get to checkout and there is no delivery option available this will be due to the order being over the weight limit. You will need to place separate orders for a large amount of items – please get in touch with customer service if you have any questions: service@nekela.com

Delivery Information for UK

Please allow 48hrs for your order to be dispatched once placed – this does not include weekends or bank holidays.

UK SHIPPING (FREE ON ORDERS OVER £100) – £10

Orders placed Mon-Fri will arrive in 8-12 business days with DHL.

Any orders placed after 7pm Friday will be dispatched on Monday.

Delivery Information for Europe

EUROPEAN SHIPPING (FREE ON ORDERS OVER €100) -€10

Delivery takes around 8-12 working days (Excludes weekends and bank holidays). This is a trackable service with DHL and may require a signature on delivery.

We can deliver to your permanent residential address or your place of work. If you choose to have your order delivered to your place of work, please ensure that there will be someone available to take receipt of the goods or sign for the parcel.

We are unable to deliver to PO Box addresses, shipping companies .

Delivery Information for Australia

Any orders placed over the weekend and US bank holidays will not be dispatched till the next working day.

Any customs or import duties are charged once the parcel reaches its destination country. These charges (if any) must be paid by the recipient of the parcel. Unfortunately, we have no control over charges imposed in individual countries, and cannot predict what these may be. Customs policies vary from country to country; if you have any concerns at all, then you should contact your local customs office.

We can deliver to your permanent residential address, or your place of work. If you choose to have your order delivered to you at your place of work, please ensure that there will be someone available to take receipt of the goods and sign for the parcel.

INTERNATIONAL TRACKED DELIVERY – $10.00

Delivery takes around 8/12 working days (Excludes weekends and bank holidays) This is a trackable service with DHL and may require a signature on delivery.

We are unable to deliver to P O Box addresses, shipping companies.

Delivery Information for Rest of the World

Any orders placed over the weekend and US bank holidays will not be dispatched till the next working day.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over charges imposed in individual countries, and cannot predict what these may be. Customs policies vary from country to country; if you have any concerns at all, then you should contact your local customs office.

We can deliver to your permanent residential address, or your place of work. If you choose to have your order delivered to you at your place of work, please ensure that there will be someone available to take receipt of the goods and sign for the parcel.

INTERNATIONAL TRACKED DELIVERY- £10 

Delivery takes around 8/15 postal days. Please beware delivery times can vary, due to your countries postal service. (Excludes weekends and bank holidays) This is a trackable service with  and may require a signature on delivery.

There will also be a link to your local delivery provider on the website.

We are unable to deliver to P O Box addresses, shipping companies or BFPO addresse